Frequently asked questions
SHIPPING
How long does it take to receive my package?
Our standard delivery time is 5-12 business days from the time your package is shipped from us. We aim to ship packages every weekday. However, during periods of high demand, there may be minor delays with our shipping partners.
Which shipping agents do you use?
We collaborate with reliable players such as PostNord, EarlyBird and CityMail to ensure smooth and safe deliveries.
PRODUCT
Can I return my product?
Yes, you always have the option to return your order. Contact our customer service at kund@g-nnofsweden.se for detailed return instructions.
The product is out of stock – when will it be back in stock?
We do our best to keep stock status updated so that you can always shop smoothly. In case of high demand, some products may be temporarily out of stock. Want to know when a specific product will be back in stock? Subscribe to our newsletter and receive updates directly to your inbox.
OTHER
Do you have questions?
You are always welcome to contact us at kund@g-nnofsweden.se if you have any questions or need help. We look forward to helping you!